A Luna Blue Frequently Asked Questions.
Here you can find the answers to some of the most frequently asked questions we receive. If you cannot find the answer to your question here please contact A Luna Blue.
What does 'Royalty Free' mean?
All of A Luna Blue's Footage and Photography is royalty free, which means it can be used as many times as you like without incurring additional fees or costs. They can be used in virtually any project including feature films, broadcast video, commercial, industrial, educational video and the internet.
For further information regarding our Footage and Photography End User License Agreements including restriction information see: A Luna Blue License Agreements.
Can I resell your clips?
You may not sell or distribute any A Luna Blue footage or photography without a reseller license. If A Luna Blue Stock Footage is used in a project that will be reproduced, sold or distributed, A Luna Blue Stock Footage may not comprise more than 25% of the length of the finished work. For a Resale License or any other licensing questions please contact A Luna Blue.
I purchased a clip but now I'd like the complete collection.
Can I get credit for the amount I've already paid?
If you have purchased a clip from one of our collections you have 30 days in which to puchase the complete collection and receive a deduction for the initial clip purchase. Please contact A Luna Blue with you original Order Number. After 30 days you will be charged full price for the collection.
I have purchased a complete collection and need some of the clips urgently, can I download them?
Due to the large file sizes we do not offer complete collections (Titles) for download. However, if you purchase a title and need clips urgently we will put up to five clips from the title online for you to download. Please contact A Luna Blue with your order number, collection title, clip numbers and format you require.
What is your refund policy?
Please preview the footage and photography on this website before purchasing a title or downloading a file. Digital content can be very easily copied, we regret that we cannot provide refunds and all sales are final.